T Level in Digital: Support Services
Qualification Gained: Generic award - no awarding body Generic code to identify ILR programme aims
Study LevelLevel 3 Course TypeSchool Leavers Duration2 Academic Years Start DateSeptember 2025 Study ModeFull-time LocationDavid Hockney BuildingOverview
Step into the fast-paced world of digital technology with a T Level in Digital Support Services.
This course will help you gain skills in coding, programming, data analysis, cybersecurity, and digital platforms—all the essential tools needed to thrive in the tech industry.
You’ll dive into real-world challenges, identifying security risks, troubleshooting IT problems, and developing digital solutions. Plus, you’ll gain hands-on experience in industry-standard practices, ensuring you’re ready to make an impact from day one.
Why choose this T Level?
- Industry-Focused Learning – Designed with employers to equip you with real-world digital and IT skills.
- Hands-On Experience – Includes a 45-day industry placement to apply your knowledge in a professional setting.
- Knowledge Employers Want – Covers coding, cybersecurity, IT support, data management, and digital platforms.
- Future-Proof Your Career – Gain in-demand skills that lead to roles in IT support, cybersecurity, and data analysis.
Is this course for you?
- You enjoy problem-solving and working with technology.
- You’re interested in IT infrastructure, coding, and cybersecurity.
- You want to gain real-world experience before.
- You see yourself working in a fast-paced, evolving digital industry.
If this sounds like you, apply now and kickstart your IT career!
Key Info
Skills you’ll develop:
- Problem-Solving & Analytical Thinking – Identifying and resolving IT issues efficiently.
- Communication Skills – Present technical and non-technical information effectively to different types of people in the workplace.
- Collaboration & Teamwork – Working with colleagues and clients to meet digital support needs.
- Time Management & Organisation – Master managing multiple tasks and meeting deadlines in a fast-paced environment.
- Attention to Detail – Ensuring IT systems are configured securely and run optimally.
- Adaptability & Resilience – Keeping up with rapid technological changes and troubleshooting under pressure.
Core modules:
- Business & Digital Context
- Data Management & Security
- Problem-Solving & Analysis
- Communication & Collaboration
- Project Planning & Management
- Ethical & Legal Awareness
- Data Analysis & Digital Environments
- Digital Tools & Testing
Choose your pathways:
Digital Infrastructure
- Set up and maintain computer networks and servers.
- Manage cloud-based systems and data storage.
- Troubleshoot and fix IT system issues.
Network Cabling
- Install and test network cables for internet and communication.
- Ensure connections meet safety and performance standards.
- Fix cable faults and improve network reliability.
Digital Support
- Help people solve IT problems with computers and software.
- Install and update programs to keep systems running smoothly.
- Making sure networks are secure and working well.
Cybersecurity
- Protect computer systems from hackers and cyber threats.
- Find and fix security weaknesses in networks.
- Teach people how to stay safe online.
5 GCSEs including Maths and English Language at a grade 5 or above.
Your progress will be evaluated through:
- Exams
- Employer-set projects
- Practical assessments tailored to your chosen pathway
- Industry placement
Build your digital career skills!
T Level students must complete a 45-day industry placement, where you’ll dive into the world of work and gain the skills employers are looking for. You will:
- Get hands-on and work on real projects.
- Boost your confidence and learn how to plan tasks, meet deadlines, and make smart decisions.
- Collaborate with professionals and see how great ideas come to life when people work together.
- Understand how to maintain a safe and productive work environment.
- Be part of a workplace that values diversity and promotes equality.
With this industry placement, you’ll have hands-on experience to showcase on your CV, demonstrating your industry skills to employers.
After completing this T Level, you’ll be ready to pursue:
- Higher Apprenticeships in Data Analytics or Business Intelligence.
- University Degrees in Computer Science, Business Analytics, or Digital Marketing.
- Roles such as Data Technician, Business Analyst or IT Support Technician.
If you have any questions or require any additional information, please contact [email protected]
Disclaimer: Our prospectus, college documents and website are simply here to offer a guide. We accept no liability for any inaccurate statements and are not responsible for any negative outcomes if you rely on an inaccurate statement. We reserve the right to withdraw any programmes or service at any time.
